Please note: You must be on a paid UENI subscription plan to connect an existing domain (this includes our budget-friendly Lite option). If you haven't upgraded your plan yet, click here to do so first. 

If your domain name is registered with Shopify, please follow these steps to update your nameservers:

  • From your Shopify admin go to Online Store > Domains
  • In the Shopify-managed domains section, click on the domain you wish to connect to UENI

  • Now, click DNS Settings 

  • To add a new record, click Add custom record, select the record type, and then enter and confirm the details
  • Select the Custom Nameservers option
  • Now, enter the exact nameservers we've provided
  • Lastly, click Save to complete your update

Your nameservers update will be processed within 3-6 hours. However, it may take up to 72 hours for it to be visible everywhere. 

If you have any questions or need further help, please message our team here