Please note: You must be on a paid UENI subscription plan to connect an existing domain (this includes our budget-friendly Lite option). If you haven't upgraded your plan yet, click here to do so first. 

If your domain name is registered with Vistaprint, you will need to contact their support team directly to request your domain transfer and gain access to your nameservers. 

Please follow these steps: 

  • Firstly, cancel your hosting plan at Vistaprint and pay their administrative fee
  • Access the Vistaprint confirmation email that contains your login & password
  • Log in to Vistaprint using the details from the email
  • Update your contact information
  • Now, unlock your domain
  • Copy the transfer code Vistaprint has provided 
  • Replace your nameservers with the ones we have provided 
  • Provide UENI with the transfer code you have received, and we'll take care of the rest!

Your nameservers update will be processed within 3-6 hours. However, it may take up to 72 hours for it to be visible everywhere. 

If you have any questions or need further help, please message our team here